BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Invest in Angus - ECPv6.15.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://investinangus.com
X-WR-CALDESC:Events for Invest in Angus
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20210101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20220126T090000
DTEND;TZID=UTC:20220126T170000
DTSTAMP:20260423T002512
CREATED:20211206T163916Z
LAST-MODIFIED:20211206T163916Z
UID:10083685-1643187600-1643216400@investinangus.com
SUMMARY:Ask an Expert: Tax Surgery
DESCRIPTION:Whatever your tax query our expert is here to help! Lauren will be holding 1-2-1 sessions on Wednesday 26th January. Register for your pre-booked zoom appointment. \nWith over 20 years experience working in accountancy\, Lauren was previously employed as a Senior Tax Manager at Scotland’s largest firm of independent chartered accountants\, Johnston Carmichael. \nSo whether you’d like to know what business expenses you can claim\, if you should register as a limited company\, or how to calculate your tax\, no query is too big or too small! Please note these appointments are for Dundee\, Angus and Perth based businesses.
URL:https://investinangus.com/event/ask-an-expert-tax-surgery-2/
CATEGORIES:Finance
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220126T100000
DTEND;TZID=UTC:20220126T120000
DTSTAMP:20260423T002512
CREATED:20211220T161400Z
LAST-MODIFIED:20211220T161400Z
UID:10083804-1643191200-1643198400@investinangus.com
SUMMARY:Customer service: Creating the right response\, approach and reputation for your business
DESCRIPTION:Did you know that a returning customer will typically spend more than two thirds more with your business than a brand new one? \nDid you know that by retaining just 5% of your customer base can give an increase of over 20% in profits for your business? \nHaving an effective strategy in place for your business to deliver great customer service is critical for your business. From deciding on an initial customer service strategy to how to use customer feedback to help grow your business\, this webinar covers the key things you need to consider when thinking about how your business interacts with its customers. Some of the topics covered in this webinar include: \n\nWhy good customer service is critical for business growth\nWhat are the essentials of delivering great customer service and how should this be delivered?\nHow to effectively manage different types of customers and their expectations\nHow\, why\, and when should you measure the service a business delivers\nHow to use the service provided to promote a business and enable growth
URL:https://investinangus.com/event/customer-service-creating-the-right-response-approach-and-reputation-for-your-business-12/
CATEGORIES:Business Planning
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220126T110000
DTEND;TZID=UTC:20220126T120000
DTSTAMP:20260423T002512
CREATED:20220124T094944Z
LAST-MODIFIED:20220124T094944Z
UID:10083985-1643194800-1643198400@investinangus.com
SUMMARY:Transition to net zero with the Zero Carbon Business Portal
DESCRIPTION:Learn how the Zero Carbon Business Portal can help you cut carbon more quickly and thrive in the new low carbon economy. This webinar will help business owners understand how to use the portal’s tools to build their own net zero plan and where to find local\, regional and national support.
URL:https://investinangus.com/event/transition-to-net-zero-with-the-zero-carbon-business-portal/
CATEGORIES:Sustainable/Circular Economy
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220126T140000
DTEND;TZID=UTC:20220126T160000
DTSTAMP:20260423T002512
CREATED:20211206T163953Z
LAST-MODIFIED:20211206T163953Z
UID:10083687-1643205600-1643212800@investinangus.com
SUMMARY:Get impact & engagement with social media analytics
DESCRIPTION:Facebook\, Instagram\, Twitter\, LinkedIn & Pinterest are widely used social platforms\, but often account owners aren’t looking at the metrics provided within them. Those metrics will inform you of reach\, impressions\, demographics and more\, all of which can help towards improving the impact of your posting and targeting. \nThis webinar will help you understand how to access those metrics\, how to use them to improve your social media delivery.
URL:https://investinangus.com/event/get-impact-engagement-with-social-media-analytics-8/
CATEGORIES:Digital Marketing
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220126T180000
DTEND;TZID=UTC:20220126T193000
DTSTAMP:20260423T002512
CREATED:20211206T164033Z
LAST-MODIFIED:20211206T164033Z
UID:10083689-1643220000-1643225400@investinangus.com
SUMMARY:Protect your business and data from hackers
DESCRIPTION:Join us to look at why it’s important for all businesses to give their online security thought and consideration. We will take you through some simple steps to minimise the risks. We will also direct you to available support to help you and your business. \nDuring the session will cover: \n\nCyber security and why it matters for businesses\nSteps to take to protect yourself including (Backups\, Malware protection\, Mobile devices\, VPNs\, Firewalls\, Passwords and more secure authentication\, avoiding scams and fraud)\nBasic Good Practice\, to prepare and understand what to do if the worst happens.
URL:https://investinangus.com/event/protect-your-business-and-data-from-hackers-12/
CATEGORIES:Data Protection
END:VEVENT
END:VCALENDAR