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DTSTART;TZID=UTC:20240118T100000
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SUMMARY:Selling your business masterclass
DESCRIPTION:Have you considered a succession plan for your business? It’s never too early to start thinking about your options. Employee ownership is fast becoming the preferred exit route for business owners. \nAimed at business owners considering an exit from their company\, this online session will give attendees the opportunity to hear market-leading IT support and solutions company Microtech Group and building supply merchants Caley Timber & Building Supplies explain what they considered in choosing employee ownership and how things have worked. \nCarole Leslie from Ownership Associates will talk through all ownership succession options before focussing on employee ownership and how to ensure the employee buyout is a smooth process. \nTimings: \n10.05 Welcome – Glen Dott\, Scottish Enterprise \n10.10 Ownership Succession Options – Carole Leslie\, Ownership Associates \n10.35 Employee Ownership Case Study – Microtech Group \n11.00 Employee Ownership Case Study – Caley Timber & Building Supplies \n11.25 Support available – Glen Dott\, Scottish Enterprise \n11.30 Q&A \n11.45 Close \nAttend this workshop to learn how employee ownership offers a tax efficient exit route that protects your company’s legacy while providing a competitive price for the business. Could it be the right succession solution for you?
URL:https://investinangus.com/event/selling-your-business-masterclass-3/
CATEGORIES:Business Planning
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DTSTART;TZID=UTC:20240118T140000
DTEND;TZID=UTC:20240118T160000
DTSTAMP:20260419T054332
CREATED:20231218T135412Z
LAST-MODIFIED:20231218T135412Z
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SUMMARY:Build a customer focused business
DESCRIPTION:Did you know that a returning customer will typically spend more than two thirds more with your business than a brand new one? \nDid you know that retaining just 5% of your customer base can give an increase of over 20% in profits for your business? \nHaving an effective strategy in place for your business to deliver great customer service is critical for your business. \nWe will cover: \n\nWhy good customer service is critical for business growth\nWhat are the essentials of delivering great customer service and how should this be delivered?\nHow to effectively manage different types of customers and their expectations\nHow\, why\, and when you should measure the service a business delivers\nHow to use the service provided to promote a business and enable growth
URL:https://investinangus.com/event/build-a-customer-focused-business-19/
CATEGORIES:Business Planning
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