Invest in Angus

Meet The Adviser - General Surgery
2022-03-03 09:00 - 17:00, 2022-03-09 09:00 - 17:00 UTC
Whether you are thinking about starting a business or you have already started one, the Meet the Adviser General Surgery is an opportunity to meet with one of the Business Gateway Tayside team over Zoom to ask any business related questions you may have.
We have slots throughout the day and you will be matched up with an adviser that suits whichever stage of running a business you are at.

Start-Up: Business Planning
2022-03-07 18:00 - 20:00
This webinar will help you create a robust business plan.
The webinar will look at:

creating a description for your business
the business planning process
efficient ways of obtaining skills and resources
presenting your business plan

Retail Recharge Series - The Power of Great Customer Service in your Retail Business
2022-03-08 18:00 - 21:00
Great customer service is critical to any retail business. This workshop will look at the levels of customer service expected/required and how this directly relates to the generation of increased sales and profit. It will help you to understand how to interact on a personal level with your customer (despite online sales increasing, the majority of retail transactions are still face to face).
We will look at body language and communication skills, recruitment, training and coaching, to ensure that you and your team understand and have the skills to deliver the level of service to match your brand image. This in turn will develop customer loyalty and provide the foundation for growing your customer base and increasing sales/profits.
The workshop will cover the following:

Understanding you customer
Definition of great customer service
How body language and natural communication can influence sales
Why levels of customer service and communication need to reflect the business brand image.

This event is for businesses in Dundee, Angus and Perthshire.

Taking a strategic approach to developing your business
2022-03-11 10:00 - 12:00, 2022-04-14 14:00 - 16:00
The webinar is practical, and outcomes driven.
Content will focus on a pragmatic approach to Strategic Planning designed to fit with the needs of small businesses in both B2C and B2B environments.
Topics covered during the webinar will include:

Looking at your business today – identifying your strengths and areas for development
The key pillars of a business and why balancing all areas is essential for success
Personal and business ambitions and using these to guide strategy development
Ansoff’s Matrix as a tool for identifying core growth strategies
The core components of your business delivery
How to develop a methodical, strategic approach to developing your business for future success

You will understand:

How to undertake a balanced review of where your business is that helps identify areas for development
Ansoff’s Matrix and how to use it as a core strategic planning tool
How to create a strategic plan for growing your business

Writing a business plan – Why it's essential for ALL businesses
2022-03-14 13:30 - 15:30, 2022-03-29 15:00 - 17:00, 2022-04-04 13:00 - 15:00, 2022-04-21 09:30 - 11:30
Just starting up or looking to update your business plan to get funding or take forward developments? Then this session is for you.
We will walk you through what should be included within a business plan, how a business plan is used to improve your prospects for a loan or a grant and how you can develop a business plan to meet your needs.
We will cover:

The business plan structure
What should be included within each section
When and how to use a business plan
The connections (and importance) between the words and the numbers
How to identify and manage cashflow within the business planning process

Retail Recharge Series - How to Increase Retail Sales
2022-03-15 18:00 - 21:00
The workshop will explore in detail how to increase the value of average transactions through add on’s and upselling, in such a way that the customer does not feel pressured to buy. It will investigate natural, non pressured interactions and the reasons why many businesses fail in this area.
The workshop will cover the following:

Using Customer Service as the foundation to increase sales
Setting Key Performance Indicators to match the needs of the business
Using add on’s and upselling techniques to increase sales
How sales techniques can be adapted to suit different types of customers

The workshop will provide the basis for increasing revenue through identifying opportunities to increase basket size and levels of sales by understanding and satisfying customer needs within a no pressure to buy environment.
This event is for businesses based in Dundee, Angus and Perthshire.

Webinars, live streams, and video conferences: Running a business remotely
2022-03-16 10:00 - 11:30, 2022-04-22 10:00 - 11:30, 2022-05-16 18:00 - 19:30
There are many tools available to allow you to communicate with people online. Whether you are trying to run a workshop or seminar, hold a meeting or just communicate. Many of these digital tools are easy to use and offer some powerful facilities. Let us guide you through:

What webinars, live streams and video conferences are and what is right for your business
Case studies and examples of how they are used
An overview of the tools and platforms currently available

Customer service: Creating the right response, approach and reputation for your business
2022-03-16 14:00 - 16:00, 2022-04-12 14:00 - 16:00
Did you know that a returning customer will typically spend more than two thirds more with your business than a brand new one?
Did you know that by retaining just 5% of your customer base can give an increase of over 20% in profits for your business?
Having an effective strategy in place for your business to deliver great customer service is critical for your business. From deciding on an initial customer service strategy to how to use customer feedback to help grow your business, this webinar covers the key things you need to consider when thinking about how your business interacts with its customers. Some of the topics covered in this webinar include:

Why good customer service is critical for business growth
What are the essentials of delivering great customer service and how should this be delivered?
How to effectively manage different types of customers and their expectations
How, why, and when should you measure the service a business delivers
How to use the service provided to promote a business and enable growth

Reimagining life science business services and models using data
2022-03-17 11:00 - 12:00
Learn how data-driven innovation and new business models are transforming healthcare – join this webinar led by GlobalScot Gary White (Senior Director of Strategic Site Solutions at IQVIA).

Retail Recharge Series - How Visual Merchandising can Positively Influence Retail Sales
2022-03-22 18:00 - 21:00
This workshop will review the basic principles of merchandising and match them to your brand using shop floor and window displays, customer flow, impulse buys and addons, throughout varying types of premises.
This will include the need for consistency and communicating a clear message to your target audience. The physical layout and the look and feel of your business needs to reflect your place in the market and your brand. We will discuss this, and ways to convey your brand USP.
The workshop will cover the following:

Window displays
In shop displays
Product positioning
Promotional signage
Customer flow through premises

The workshop will provide pointers to ensure that your business brand and marketing message are communicated in a simple and consistent way from the earliest point of customer engagement to the sales interaction and beyond.
This webinar is for businesses based in Dundee, Angus and Perthshire.

The Stress-Free Guide to Smashing your Business Goals
2022-03-24 18:30 - 20:00
Here at Business Gateway Tayside, we understand that, as well as bringing a huge sense of personal satisfaction, achievement and freedom, being a small business owner means having to juggle a busy work schedule that can often lead to stress and a feeling of being overwhelmed.
Our Business Owner’s Guide to Smashing Goals and Staying Sane event brings together a panel of experts with a wealth of knowledge on how to effectively organise day-to-day tasks leading to more efficient processes and a happier business owner.
Our speakers will discuss tried and true methods that will help you to streamline your general practices, build a better social media management system and give you a vital understanding of how to cope with work-related stresses. Our speakers for the evening will include Continuous Improvement Practitioner Gillian Reid from Scottish Enterprise and Digital Marketing expert Amanda Inglis from Due North.
The topics for the evening are:

How to effectively manage your day-to-day tasks and plan ahead for milestones and goals
Manage social media without becoming overwhelmed
Staying sane whilst juggling a busy workload

Meet The Advisor - General Surgery
2022-03-30 09:00 - 17:00

What to do if running your business feels hard
2022-03-30 11:00 - 12:00
Running a business that is out of alignment with your true self is like driving a car with one wheel pointing the wrong way. It slows you down, wastes energy, ruins your equipment and creates unnecessary stress for you and anyone connected to you. People deal with this problem in one of three ways:

Turn up the radio and ignore it
Put their foot down harder, hoping force and persistence will solve things
Are humble enough to realise they’re on the wrong course and bravely commit to a path of self-discovery and a more impactful way of living

In this context the correct option seems so obvious. Why then, do so many business owners choose options one or two when it comes to dealing with misalignment in their businesses?
In this webinar we will explore:

What causes us to feel tired, burnt out or frustrated in our businesses
What to do if/when you find yourself in this situation
Long term changes you can make to make your business feel more effortless

Creating value for your customers
2022-04-19 10:00 - 12:00, 2022-05-06 10:00 - 12:00
It’s essential to consider your target market when developing your products and services to ensure you meet their needs and desires. Following this webinar, you will understand the key steps you can take now to understand, create and improve your value proposition.
Topics covered include:

How to create value for your customers
The Value Proposition Canvas
Understanding and maximising your value proposition
The Customer Journey Concept
Customer segments, needs, pains and gains

IT Management Graduate Apprenticeships - Developing the skills of your workforce at no additional cost
2022-05-11 09:30 - 11:30
Let us help you to develop the IT skills of your workforce at no additional cost
Information Technology, or IT, is all around us. From interacting with customers and processing invoices to checking your email and updating your website, there is a good chance that IT plays a pivotal role in your business.
Our reliance on IT has soared over the last year, and it is very likely that every single employee within your business now uses varying levels of IT daily. With more and more consumers and businesses moving online, this reliance is only going to increase.
In order to keep up with this demand, we would like to help you to invest in the development of your workforce’s IT knowledge, skills and experience at no additional cost to your business.
How does it work?
Our fully funded Graduate Apprenticeship Programme gives you the opportunity to develop current or new members of your workforce (of all ages) to honours degree level at no additional cost to your business.
We have fully funded and easily accessible places available on five different courses:

IT Management for Business
IT Software Development
Business Management
Civil Engineering
Engineering, Design and Manufacturing

Graduate Apprentices spend one day a week studying at the University and the remaining four days of the week working in their role. At the end of four years they will receive the same level of degree as a student studying full time.
The application process is simple and easy and there is no mountain of paperwork to complete.
Join us at our IT event
If you would like to find out how our IT Management for Business Graduate Apprenticeship course can help you to develop the knowledge, skills and experience of your workforce whilst helping your business grow, then join us on Wednesday 11 May.
Not only will you hear from our Industrial Liaison Officer Wayne Paul and our IT Graduate Apprenticeship Lecturers, you will also hear from both employers and apprentices who are currently using the programme, so you can find out about their experience first-hand and the benefits the programme can bring to your business.

Business Management Graduate Apprenticeships - Developing the skills of your workforce at no additional cost
2022-05-11 11:00 - 12:00
Let us help you to develop the Business Management skills of your workforce (of all ages) at no additional cost to your business
Join us on Wednesday 11 May to find out how our fully funded Business Management Graduate Apprenticeship Course can help you to develop the knowledge, skills, and experience of your workforce, whilst helping your business grow.
At the event, you will hear from both apprentices and employers who are currently utilising our Graduate Apprenticeship Programme, so you can find out about their experience first-hand and the benefits the programme can bring to your business.
You will also hear from our Industrial Liaison Officer Wayne Paul, along with some of our Business Management Lecturers, so you can find out everything you need to know about our Graduate Apprenticeship Programme, and how it can help you to develop your talent, boost your performance, and grow your business.
How does it work?
Our fully funded Graduate Apprenticeship Programme gives you the opportunity to develop current or new members of your workforce (of all ages) to honours degree level at no additional cost to your business.
We have fully funded and easily accessible places available on five different courses:

Business Management
IT Management for Business
IT Software Development
Civil Engineering
Engineering, Design and Manufacturing

Graduate Apprentices spend one day a week studying at the University and the remaining four days of the week working in their role. At the end of four years they will receive the same level of degree as a student studying full time.
The application process is simple and easy and there is no mountain of paperwork to complete.

Civil Engineering Graduate Apprenticeships - Developing the skills of your workforce at no additional cost
2022-05-11 13:00 - 14:00
Let us help you to develop the Civil Engineering skills of your workforce (of all ages) at no additional cost to your business
Join us on Wednesday 11 May to find out how our fully funded Civil Engineering Graduate Apprenticeship Course can help you to develop the knowledge, skills, and experience of your workforce, whilst helping your business grow.
At the event, you will hear from both apprentices and employers who are currently utilising our Graduate Apprenticeship Programme, so you can find out about their experience first-hand and the benefits the programme can bring to your business.
You will also hear from our Industrial Liaison Officer Wayne Paul, along with some of our Civil Engineering Lecturers, so you can find out everything you need to know about our Graduate Apprenticeship Programme, and how it can help you to develop your talent, boost your performance, and grow your business.
How does it work?
Our fully funded Graduate Apprenticeship Programme gives you the opportunity to develop current or new members of your workforce (of all ages) to honours degree level at no additional cost to your business.
We have fully funded and easily accessible places available on five different courses:

Business Management
IT Management for Business
IT Software Development
Civil Engineering
Engineering, Design and Manufacturing

Graduate Apprentices spend one day a week studying at the University and the remaining four days of the week working in their role. At the end of four years they will receive the same level of degree as a student studying full time.
The application process is simple and easy and there is no mountain of paperwork to complete.

IT Software Development Graduate Apprenticeships - Developing the skills of your workforce at no additional cost
2022-05-12 10:00 - 11:00
Let us help you to develop the IT software development skills of your workforce at no additional cost
As we look to the future, now is the time to think about the development needs of your workforce.
Join us to find out how our fully funded IT Software Development Graduate Apprenticeship can help you to develop the knowledge, skills, and experience of your workforce, whilst helping your business grow.
With fully funded courses available in Business Management, IT Management for Business, IT Software Development, Civil Engineering, and Engineering, Design and Manufacturing, we can help you develop employees from across your business.
At the event, you will hear from both apprentices and employers who are currently utilising our Graduate Apprenticeship Programme, so you can find out about their experience first-hand and the benefits the programme can bring to your business.
You will also hear from our Industrial Liaison Officer Wayne Paul, along with some of our lecturers, so you can find out everything you need to know about our IT Software Development Graduate Apprenticeship, and how it can help you to develop your talent, boost your performance, and grow your business.
How does it work?
Our fully funded Graduate Apprenticeship Programme gives you the opportunity to develop current or new members of your workforce (of all ages) to honours degree level at no additional cost to your business.
We have fully funded and easily accessible places available on five different courses:

IT Management for Business
IT Software Development
Business Management
Civil Engineering
Engineering, Design and Manufacturing

Graduate Apprentices spend one day a week studying at the University and the remaining four days of the week working in their role. At the end of four years they will receive the same level of degree as a student studying full time.
The application process is simple and easy and there is no mountain of paperwork to complete.

Engineering, Design and Manufacturing Graduate Apprenticeships - Developing the skills of your workforce at no additional cost
2022-05-12 10:00 - 11:00
Let us help you to develop the Engineering, Design and Manufacturing skills of your workforce (of all ages) at no additional cost to your business
Join us on Thursday 12 May to find out how our fully funded Engineering, Design and Manufacturing Graduate Apprenticeship Course can help you to develop the knowledge, skills, and experience of your workforce, whilst helping your business grow.
At the event, you will hear from both apprentices and employers who are currently utilising our Graduate Apprenticeship Programme, so you can find out about their experience first-hand and the benefits the programme can bring to your business.
You will also hear from our Industrial Liaison Officer Wayne Paul, along with some of our Engineering Lecturers, so you can find out everything you need to know about our Graduate Apprenticeship Programme, and how it can help you to develop your talent, boost your performance, and grow your business.
How does it work?
Our fully funded Graduate Apprenticeship Programme gives you the opportunity to develop current or new members of your workforce (of all ages) to honours degree level at no additional cost to your business.
We have fully funded and easily accessible places available on five different courses:

Civil Engineering
Engineering, Design and Manufacturing
Business Management
IT Management for Business
IT Software Development

Graduate Apprentices spend one day a week studying at the University and the remaining four days of the week working in their role. At the end of four years they will receive the same level of degree as a student studying full time.
The application process is simple and easy and there is no mountain of paperwork to complete.

How to write a Business Plan and why you need one
2022-05-12 18:00 - 20:30

Intellectual property: The fundamentals for business
2022-05-13 10:00 - 12:00
You have invested time, energy and money into your project, however, have you protected the innovation?
Following this webinar, you will understand how to manage your intellectual property (IP) or how to start the process of registering it.
Topics covered include:

What is IP?
Can you own IP?
How can IP be protected?
What is the difference between intellectual and physical assets?
