BEGIN:VCALENDAR
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PRODID:-//Invest in Angus - ECPv6.15.17.1//NONSGML v1.0//EN
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X-ORIGINAL-URL:https://investinangus.com
X-WR-CALDESC:Events for Invest in Angus
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TZID:UTC
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TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20220101T000000
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BEGIN:VEVENT
DTSTART;TZID=UTC:20260227T100000
DTEND;TZID=UTC:20260227T153000
DTSTAMP:20260423T003648
CREATED:20260212T111326Z
LAST-MODIFIED:20260212T111326Z
UID:10093429-1772186400-1772206200@investinangus.com
SUMMARY:Turn Every Customer Visit into a 5-Star Review
DESCRIPTION:Great customer service is essential for any business. Whether you’re in tourism\, hospitality\, retail\, leisure or professional services\, how customers feel at each stage of their journey directly affects loyalty\, reputation and repeat business. And with online reviews shaping decisions more than ever\, consistent and confident service is vital. \nThis workshop is for Angus businesses that work directly with customers\, clients or visitors. We’ll cover first impressions\, why customers return\, how to build a consistent customer journey\, the role of social media\, how to handle complaints and negative feedback\, and the core skills needed to deliver excellent service every time. \nWhat we’ll cover: \n\nNailing First Impressions\nWhy Customers Return\nCustomer Needs vs Expectations\nDesigning a Smooth Customer Journey\nThe Power of Social Media\nHandling Complaints and Reviews\nSkills for Excellent Customer Service\n\nIdeal if you want to improve customer interactions\, turn reviews into opportunities and build a more consistent service approach.
URL:https://investinangus.com/event/turn-every-customer-visit-into-a-5-star-review/
LOCATION:The Stag\, 140-144 Castle Street\, Forfar\, DD8 3HX
CATEGORIES:Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20251204T120000
DTEND;TZID=UTC:20251204T140000
DTSTAMP:20260423T003648
CREATED:20251121T145839Z
LAST-MODIFIED:20251121T145839Z
UID:10092606-1764849600-1764856800@investinangus.com
SUMMARY:Get Ahead with Tay Cities SME Skills Fund
DESCRIPTION:Join us for an engaging session designed to help Angus businesses unlock growth through the Tay Cities SME Skills Fund. This event will showcase how local employers have successfully invested in their workforce and provide practical guidance on accessing tailored training opportunities. \nWhy Attend? \n\nDiscover the Benefits: Learn how the Tay Cities SME Skills Fund can support your business with bespoke\, high-quality training solutions.\nHear Real Success Stories: Gain insights from local employers who’ve transformed their teams through funded training.\nConnect & Collaborate: Network with key partners including Business Gateway\, Skills Development Scotland\, D&A Chamber of Commerce\, Scottish Enterprise and FSB\, all ready to offer expert advice and support.\nTake Action: Find out how to sign up or make inquiries about the fund to start your skills journey.\n\nWho Should Attend? \n\nAngus-based SMEs across all sectors.\nBusiness owners\, HR managers\, and Training Coordinators.\nLocal business influencers and community leaders.
URL:https://investinangus.com/event/get-ahead-with-tay-cities-sme-skills-fund/
LOCATION:Montrose Library\, 214 High Street\, Montrose\, DD10 8PJ
CATEGORIES:Finance,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240917T110000
DTEND;TZID=UTC:20240917T160000
DTSTAMP:20260423T003648
CREATED:20240902T091251Z
LAST-MODIFIED:20240902T091251Z
UID:10089906-1726570800-1726588800@investinangus.com
SUMMARY:Skills Academy Demonstration Day
DESCRIPTION:Angus Council is excited to announce the upcoming Skills Academy Demonstration Day\, set to take place on Tuesday 17 September 2024\, from 11am to 4pm at The Montrose Playhouse. \nThis drop-in event will showcase a range of innovative training\, simulation and administration platforms attendees can experience firsthand. \nHighlights include: \n· Facilities and Apprenticeship/Internship Management System \n· Augmented Reality Welding \n· Virtual Reality Classroom \n· AR Safety Vessel Coxswain Training \n· VR Wind Turbine Engineer Training \n· VR Marine Operations – Mooring \n· VR Working at Heights and Confined Spaces \n· VR Slinger Banksman – safe cargo lifting and movement \n· VR Decommissioning \n· VR Hydrogen Training \n· Digital Twinning (Facilities\, Cities and Ports) \n· University-accredited Business Development and Sales Programmes \n· Recruitment Advice – Apprenticeships and Internships\, CV writing \nAngus Council\, in partnership with Montrose Port Authority\, recognises that a Skills Academy will offer targeted training programmes to develop the necessary competencies\, ensuring local workers can meet the current and future needs of employers and the changing economy. \nThe purpose of the Skills Academy\, which will be based at Montrose Port\, is to address the evolving needs of businesses in the region by providing a up to date\, relevant skills for the region’s workforce. \nBy offering world-class training and development opportunities\, Angus Council aims to make the Montrose region more attractive for skilled professionals and employers alike. Retaining and building local talent is crucial for fostering long-term economic growth and prosperity in the area. \nWe encourage all interested individuals\, businesses\, and industry partners to attend the Skills Academy Demonstration Day and explore the diverse range of training and development opportunities available. \nSee links below to two videos which focus on what will be available on the day\, plus see how Riiot Digital is helping shape the next generation workforce to support a huge Wind Farm project in Australia. \nWind Turbine Engineer \nAustralian Wind Farm Project \nPlease register your attendance for this free event.
URL:https://investinangus.com/event/skills-academy-demonstration-day/
LOCATION:The Montrose Playhouse\, The Mall\, Montrose\, DD10 8NN
CATEGORIES:Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240612T093000
DTEND;TZID=UTC:20240612T103000
DTSTAMP:20260423T003648
CREATED:20240429T101323Z
LAST-MODIFIED:20240429T101338Z
UID:10089190-1718184600-1718188200@investinangus.com
SUMMARY:Essential Leadership - Taster & Information Session
DESCRIPTION:Are you a new business leader\, someone who aims to move to a leadership role in the next two to three years\, or the leader of a business that’s in the early stages of growth? \nIf so\, the Essential Leadership programme could be for you. \nYou can join our taster session\, which will give an overview of the programme. This will help yo ensure it’s the right leadership development programme for you. You’ll also get the opportunity to ask the team questions about the programme. \nWhats involved in the programme?\n\nPre-programme onboarding – diagnostics (including 360) will be undertaken with each participant prior to the structured learning sessions. During the feedback session the diagnostic results will be discussed\, and you’ll identify and agree on actions to take forward.\nFive half-day workshops – this programme of workshops is delivered over approximately three months. These facilitated sessions are where the like-minded individuals come together to learn\, and to share issues and solutions. You will support\, challenge\, and inspire each other.\nFour hours of coaching – with a dedicated qualified coach to further develop you as a leader. The focus can be on business or personal development.\nA half-day forward action planning session – you’ll review what you have learned\, track your progress to date and plan the next steps\, with the support of your sponsor.\n\nHow much does the full programme cost?\nThere is a cost to the programme\, which has been significantly subsidised by Scottish Enterprise – cost payable per delegate is £700 plus VAT.
URL:https://investinangus.com/event/essential-leadership-taster-information-session-2/
CATEGORIES:Business Planning,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240611T100000
DTEND;TZID=UTC:20240611T110000
DTSTAMP:20260423T003648
CREATED:20240507T101641Z
LAST-MODIFIED:20240507T101641Z
UID:10089215-1718100000-1718103600@investinangus.com
SUMMARY:Growth Leadership - Taster Session
DESCRIPTION:Are you a leader of a business with planned growth aspirations\, a leader looking to build on previous leadership development over the next two to three years\, or the leader of a business that’s in the early stages of growth? \nIf so\, the Growth Leadership programme could be for you. You can join our taster session to get an overview of the programme. This will help you ensure it’s the right leadership development programme for you. \nYou’ll also get the opportunity to ask the team questions about the programme. Growth Leadership is aimed at leaders whose businesses have planned growth aspiration\, as well as experienced leaders wishing to build on previous leadership development participation.
URL:https://investinangus.com/event/growth-leadership-taster-session-2/
CATEGORIES:Business Planning,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240517T120000
DTEND;TZID=UTC:20240517T140000
DTSTAMP:20260423T003648
CREATED:20240507T102939Z
LAST-MODIFIED:20240507T102939Z
UID:10089230-1715947200-1715954400@investinangus.com
SUMMARY:Upskill for Today & Future Proof Your Business
DESCRIPTION:Calling all electricians\, plumbers\, car mechanics/technicians and tradespeople working with hybrid/electric vehicles (EV)\, EV charging installation points\, hydrogen vehicles or heat pump systems. \nExplore our cutting-edge facilities\, equipment and training at The Skills Academy at Michelin Scotland Innovation Parc\, designed to elevate your skills in current & future technologies. \nWhy Attend? \nHands-On Experience: Explore our state-of-the-art equipment used for our upskilling courses for plumbers\, electricians and car technicians at The Skills Academy. \nFunding Opportunities: Learn about accessing funding to upskill yourself or your team in these skills. \nBusiness Success: Understand the importance of upskilling in electric and renewable technologies to future-proof your business. \nDon’t miss this chance to stay ahead in your field and shape the future of your business!
URL:https://investinangus.com/event/upskill-for-today-future-proof-your-business/
LOCATION:Michelin Innovation Parc\, Baldovie Road\, Dundee\, DD4 8UQ
CATEGORIES:Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240516T100000
DTEND;TZID=UTC:20240516T110000
DTSTAMP:20260423T003648
CREATED:20240429T101449Z
LAST-MODIFIED:20240429T101449Z
UID:10089193-1715853600-1715857200@investinangus.com
SUMMARY:Growth Leadership - Taster Session
DESCRIPTION:Are you a leader of a business with planned growth aspirations\, a leader looking to build on previous leadership development over the next two to three years\, or the leader of a business that’s in the early stages of growth? \nIf so\, the Growth Leadership programme could be for you. You can join our taster session to get an overview of the programme. This will help you ensure it’s the right leadership development programme for you. \nYou’ll also get the opportunity to ask the team questions about the programme. Growth Leadership is aimed at leaders whose businesses have planned growth aspiration\, as well as experienced leaders wishing to build on previous leadership development participation. \nWhat’s involved in Growth Leadership?\n\nPre-programme onboarding – you’ll get personal and business assessments and diagnostics prior to the structured learning sessions. Before the learning phase\, the diagnostic results will be discussed and actions to take forward will be identified and agreed.\nLearning phase – you can join eight 0.5-day workshops\, delivered over approximately three months. These facilitated sessions bring the group of leaders together to learn\, share issues and solutions and support\, and challenge and inspire each other.\nPost-programme support and implementation – you’ll review what has been learned\, track progress to date\, review the action plan and plan your next steps.\nYou’ll also get coaching with a dedicated qualified coach to further develop you as a leader – your coach can focus on business or personal development.\n\nPricing\nThe cost to participating businesses is £1600 (plus VAT) per participant. \nThe programme is significantly subsidised by Scottish Enterprise.
URL:https://investinangus.com/event/growth-leadership-taster-session/
CATEGORIES:Business Planning,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240515T090000
DTEND;TZID=UTC:20240515T100000
DTSTAMP:20260423T003648
CREATED:20240429T101212Z
LAST-MODIFIED:20240429T101226Z
UID:10089186-1715763600-1715767200@investinangus.com
SUMMARY:Essential Leadership - Taster & Information Session
DESCRIPTION:Are you a new business leader\, someone who aims to move to a leadership role in the next two to three years\, or the leader of a business that’s in the early stages of growth? \nIf so\, the Essential Leadership programme could be for you. \nYou can join our taster session\, which will give an overview of the programme. This will help yo ensure it’s the right leadership development programme for you. You’ll also get the opportunity to ask the team questions about the programme. \nWhats involved in the programme?\n\nPre-programme onboarding – diagnostics (including 360) will be undertaken with each participant prior to the structured learning sessions. During the feedback session the diagnostic results will be discussed\, and you’ll identify and agree on actions to take forward.\nFive half-day workshops – this programme of workshops is delivered over approximately three months. These facilitated sessions are where the like-minded individuals come together to learn\, and to share issues and solutions. You will support\, challenge\, and inspire each other.\nFour hours of coaching – with a dedicated qualified coach to further develop you as a leader. The focus can be on business or personal development.\nA half-day forward action planning session – you’ll review what you have learned\, track your progress to date and plan the next steps\, with the support of your sponsor.\n\nHow much does the full programme cost?\nThere is a cost to the programme\, which has been significantly subsidised by Scottish Enterprise – cost payable per delegate is £700 plus VAT.
URL:https://investinangus.com/event/essential-leadership-taster-information-session/
CATEGORIES:Business Planning,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20240131T130000
DTEND;TZID=UTC:20240131T143000
DTSTAMP:20260423T003648
CREATED:20240115T155841Z
LAST-MODIFIED:20240115T155957Z
UID:10088494-1706706000-1706711400@investinangus.com
SUMMARY:Supporting neurodivergent customers
DESCRIPTION:AccessAble is a world leader in the provision of accessibility information. Their website www.AccessAble.co.uk has Detailed Access Guides to over 70\,000 venues\, and is used by over 6 million people each year. Currently operating in 17 countries\, AccessAble have set a global benchmark for expectations of online detailed access information. \nAccessAble further supports 460 + clients to improve and communicate their access in and around their buildings and services\, with valuable data and actionable insight. \nUsing decades of experience listening to thousands of disabled people\, AccessAble supports organisations to improve their buildings\, policies\, and services to welcome disabled people as customers and colleagues\, through the provision of information\, consultancy\, and E-learning. \nThis session will provide an overview of best practices and strategies to better serve and accommodate this unique customer base. \nAccessAble’s Head of Marketing\, Carrie-Ann Lightley\, will be joined by panelists Dr Hannah Barham-Brown\, Hester Grainger\, and Lydia Wilkins. \nOur panelists will share their lived expertise of disability\, how businesses can support them\, and how neurodivergent customers can be better served.
URL:https://investinangus.com/event/supporting-neurodivergent-customers/
CATEGORIES:Accessibility,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230824T110000
DTEND;TZID=UTC:20230824T120000
DTSTAMP:20260423T003648
CREATED:20230725T094421Z
LAST-MODIFIED:20230725T094421Z
UID:10087644-1692874800-1692878400@investinangus.com
SUMMARY:Providing Work Experience in Angus to Young People
DESCRIPTION:Are you an employer in Angus looking to offer work experience to young people in your local community but not sure what is involved or the next steps\, well this event is for you! \nDYW Tay Cities and the Angus Skills for Work Coordinator\, David Millar\, are partnering together to host two online information sessions on delivering work experience to young people in Angus. Employers are invited to attend either or of the sessions\, the same content will be delivered in both of the sessions. \nDuring the session David will talk though the pre-placement process\, what needs to be in place for a young person in a successful placement and so much more. We also might be joined by a young person who is currently undertaking some work experience with Angus Council. \nOffering work experience placements to young people has many benefits not only to those individuals undertaking the work experience but also to your business. Benefits to your business include: \n1. Developing the skills of your staff \n2. Engaging with your local community \n3. Raising your profile \n4. Promoting opportunities in your industry or profession \n5. Enjoying the energy and perspective of young people \n6. Identifying potential future employees
URL:https://investinangus.com/event/providing-work-experience-in-angus-to-young-people-2/
CATEGORIES:HR,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230822T093000
DTEND;TZID=UTC:20230824T160000
DTSTAMP:20260423T003648
CREATED:20230612T081604Z
LAST-MODIFIED:20230612T081604Z
UID:10087370-1692696600-1692892800@investinangus.com
SUMMARY:Data Skills Bootcamp for Women Returners
DESCRIPTION:Are you curious about acquiring data skills but unsure of where to begin? In the 21st Century\, data skills have become as essential as reading and writing were in the 20th Century. With data skills being in demand across almost every job sector\, from healthcare to astronomy\, Scotland is in need of more people with these skills. By developing foundational data skills\, you can prepare yourself for a career or pursue advanced learning opportunities in this dynamic field. \nThis 3-day Bootcamp is free of charge to women living or working in the Tay Cities Region and is designed to help you adapt to the demands of increasingly digitalised\, automated and data-driven workplaces. \nThe Tay Cities Region consists of the following areas: \n\nNorth East Fife\nDundee\nAngus\nPerth & Kinross\n\nThe Bootcamp runs from 22-24 August 2023 from 9.30am until 4.30pm and you will study online from the comfort of your own home. All you need is a laptop/computer and internet access.
URL:https://investinangus.com/event/data-skills-bootcamp-for-women-returners/
CATEGORIES:Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230818T140000
DTEND;TZID=UTC:20230818T150000
DTSTAMP:20260423T003648
CREATED:20230725T094234Z
LAST-MODIFIED:20230725T094234Z
UID:10087642-1692367200-1692370800@investinangus.com
SUMMARY:Providing Work Experience in Angus to Young People
DESCRIPTION:Are you an employer in Angus looking to offer work experience to young people in your local community but not sure what is involved or the next steps\, well this event is for you! \nDYW Tay Cities and the Angus Skills for Work Coordinator\, David Millar\, are partnering together to host two online information sessions on delivering work experience to young people in Angus. Employers are invited to attend either or of the sessions\, the same content will be delivered in both of the sessions. \nDuring the session David will talk though the pre-placement process\, what needs to be in place for a young person in a successful placement and so much more. We also might be joined by a young person who is currently undertaking some work experience with Angus Council. \nOffering work experience placements to young people has many benefits not only to those individuals undertaking the work experience but also to your business. Benefits to your business include: \n1. Developing the skills of your staff \n2. Engaging with your local community \n3. Raising your profile \n4. Promoting opportunities in your industry or profession \n5. Enjoying the energy and perspective of young people \n6. Identifying potential future employees
URL:https://investinangus.com/event/providing-work-experience-in-angus-to-young-people/
CATEGORIES:HR,Skills & Training
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230615T130000
DTEND;TZID=UTC:20230615T140000
DTSTAMP:20260423T003648
CREATED:20230612T084016Z
LAST-MODIFIED:20230612T084016Z
UID:10087382-1686834000-1686837600@investinangus.com
SUMMARY:Develop your Workforce Skills
DESCRIPTION:As we look to the future\, now is the time to think about the development needs of your workforce. \nJoin us to find out how our fully funded Graduate Apprenticeship Programme with University of Dundee can help you to develop the knowledge\, skills\, and experience of your workforce\, whilst helping your business grow. \nWith fully funded courses available in Business Management\, IT Management for Business\, IT Software Development\, Civil Engineering\, and Engineering\, Design and Manufacturing\, a GA Programme can help you develop employees from across your business. \nAt the event\, you will hear from both apprentices and employers who are currently utilising the Graduate Apprenticeship Programme\, so you can find out about their experience first-hand and the benefits the programme can bring to your business. \nYou will also hear from Engagement Manager Wayne Paul\, so you can find out everything you need to know about the Graduate Apprenticeship Programme\, and how it can help you to develop your talent\, boost your performance\, and grow your business. \nHow does it work? \nThese fully funded Graduate Apprenticeship Programmes give you the opportunity to develop current or new members of your workforce (of all ages) to honours degree level at no additional cost to your business. \nThere are fully funded and easily accessible places available on five different courses: \n\nBusiness Management\nIT Management for Business\nIT Software Development\nCivil Engineering\nEngineering\, Design and Manufacturing\n\nGraduate Apprentices spend one day a week studying at the University and the remaining four days of the week working in their role. At the end of four years they will receive the same level of degree as a student studying full time.
URL:https://investinangus.com/event/develop-your-workforce-skills-2/
CATEGORIES:Business Planning,Skills & Training
END:VEVENT
END:VCALENDAR