Today’s businesses are surrounded by AI tools, but many people are unsure how to use them in a practical, meaningful way.

Off-the-shelf AI agents like Microsoft Copilot, Gemini and Claude can dramatically improve productivity, efficiency and creativity when they’re set up with the right use cases, prompts and guidance.

Join this free Tech Hub webinar to explore how your small business can configure AI assistants to support its everyday work, without needing technical skills or complex systems.

You’ll hear about common small business scenarios and how you can tailor popular AI tools to your workflows, tone of voice and goals, from handling customer questions to supporting marketing, planning and admin tasks.

This session focuses on real world examples and clear explanations, helping you understand what’s possible today and how to apply it responsibly in your own business.

What you’ll learn

• What AI agents can and can’t do: Setting realistic expectations for off-the-shelf tools
• High-impact use cases: Practical examples for productivity, efficiency and creativity
• Configuring your AI assistant: How to guide tools like Copilot, Gemini and Claude to work for you
• Prompting and guardrails: Teaching AI your context, tone and boundaries
• Using AI responsibly: Accuracy, privacy and human oversight