AccessAble is a world leader in the provision of accessibility information. Their website www.AccessAble.co.uk has Detailed Access Guides to over 70,000 venues, and is used by over 6 million people each year. Currently operating in 17 countries, AccessAble have set a global benchmark for expectations of online detailed access information.

AccessAble further supports 460 + clients to improve and communicate their access in and around their buildings and services, with valuable data and actionable insight.

Using decades of experience listening to thousands of disabled people, AccessAble supports organisations to improve their buildings, policies, and services to welcome disabled people as customers and colleagues, through the provision of information, consultancy, and E-learning.

This session will provide an overview of best practices and strategies to better serve and accommodate this unique customer base.

AccessAble’s Head of Marketing, Carrie-Ann Lightley, will be joined by panelists Dr Hannah Barham-Brown, Hester Grainger, and Lydia Wilkins.

Our panelists will share their lived expertise of disability, how businesses can support them, and how neurodivergent customers can be better served.