From organising how you reach new customers to tracking the new deals you close, a Customer Relationship Management (CRM) system is a great tool to help your business grow. In this webinar, we’ll show you how to connect a CRM to your website, track potential new customers, manage your business activities, nurture your leads and track successful, new business.

By the end of this webinar, you will understand:

• What a CRM is, why they’re important and the difference between some of the best CRMs offered to businesses.
• How to use HubSpot, a free CRM, for managing contacts, organising sales processes and creating reports.
• How to improve your sales and marketing processes by using CRM task management, meeting scheduling and email marketing.
• Your legal responsibilities when capturing customer information.