Tourism businesses: Managing your online reputation and why it’s even more important now

We will look at: How to manage your online reputation proactively How to deal with customer or client feedback, both positive and negative How the importance of reputation has changed during the pandemic and what elements of reassurance have increased in importance, such as cleanliness and health & safety measures? The functionality some platforms have […]

In conversation with Professor Chris Whitty

Interactive Q+A session with Professor Chris Whitty and Dr Susan Hopkins (UK Health Security Agency) to take questions from the small business community on COVID-19. COVID-19 is not over.  Small businesses are still facing the impacts of COVID, often in their workplaces and among their staff.  The prospect of future variants is a key concern, […]