Accessibility is rightly growing in importance. Those organisations who get it right reap the benefits of accessing the disability market.

You will gain better access to customers by providing better access to:

• physical destinations and attractions
• website information

Making your destination accessible will naturally improve visitor satisfaction. It will encourage repeat bookings and boost positive word-of-mouth communication.

Information is fundamental. Research shows that 83% of people are looking for access information when planning a trip will use a destination’s website. But only 39% find this information easily.

The key is making access information easily accessible which will be covered in this interactive workshop session.