- This event has passed.
Creating value for your customers
19 April 2022, 10:00 am - 12:00 pm
It’s essential to consider your target market when developing your products and services to ensure you meet their needs and desires. Following this webinar, you will understand the key steps you can take now to understand, create and improve your value proposition.
Topics covered include:
- How to create value for your customers
- The Value Proposition Canvas
- Understanding and maximising your value proposition
- The Customer Journey Concept
- Customer segments, needs, pains and gains
