- This event has passed.
Tourism businesses: Turn your customer reviews into increased customers
14 November 2022, 11:00 am - 12:00 pm
During this session, we’ll cover:
- How to manage your online reputation proactively.
- How to deal with customer or client feedback, both positive and negative.
- How the importance of reputation has changed since the pandemic.
- What cost-effective reassurance tools have increased in importance.
- What cost-effective reassurance tools are available to tourism businesses such as VisitScotland’s Quality Assurance schemes.
